Privacy Policy

Article 1

Personal Data Protection

OVB AGENCY (Villefranche-Tarare Trade and Companies Register (RCS), number: B 899 970 891) is the data controller for the processing of personal data under the following conditions.

1.1 Collection of Personal Data

The personal data collected on this Site is as follows:

Account Opening

When the user's account is created, the user will be asked to provide their last name, first name, email address, phone number, company name, and mailing address, as well as the login credentials, password, and recovery (or backup) codes for their Instagram account.

Profile

Using the services provided on the Site allows you to create a profile, which may include an address and a phone number.

Payment

In connection with payment for the services offered on the Site, it records financial data related to the user’s bank account or credit card.

Cookies

Cookies are used in connection with the use of the Site. Users may disable individual cookies through their browser settings. AGENCE OVB’s use of cookies is described in detail in Article 2.

1.2 Purposes of the Use of Personal Data

The personal data collected from users is intended to provide the Site’s services, improve them, and maintain a secure environment. More specifically, the data is used as follows:

• creation of a customer account in our CRM;
• management of the operation and optimization of the Site;
• the terms and conditions governing the use of payment services;
• verification, identification, and authentication of the data transmitted by the user;
• provision of user support;
• personalization of services by displaying advertisements based on the user’s browsing history, in accordance with their preferences;
• prevention and detection of fraud, malware (malicious software), and management of security incidents;
• management of any disputes with users;
• sending commercial and advertising information based on the user's preferences.

1.3 Retention Period for Personal Data

Personal data relating to a prospective customer who is not a client may be retained for a period of three years from the date it was collected by the data controller or from the date of the last contact initiated by the prospective customer.

1.4 Sharing of Personal Data with Third Parties

Personal data may be shared with third-party companies in the following cases:

• When the user uses the payment services, the Site works with third-party banking and financial companies with which it has entered into contracts to provide these services;
• when the user expressly authorizes a third-party website to access their data;
• when the Site uses service providers to provide user support, advertising, and payment services. These service providers have limited access to the user’s data, as necessary to perform these services, and are contractually obligated to use it in accordance with the provisions of the applicable personal data protection regulations;
• If required by law, the Site may disclose data in order to respond to claims brought against the Site and to comply with administrative and judicial proceedings;
• If the Site is involved in a merger, acquisition, asset sale, or judicial reorganization proceedings, it may have to transfer or share all or part of its assets, including personal data. In that case, users would be notified before the personal data is transferred to a third party.

1.5 Transfer of Personal Data

Due to the structure of the company responsible for the Site, the user authorizes the Site to transfer, store, and process their information [in a non-EU third country]. The laws in effect in that country may differ from the laws applicable in the user’s place of residence within the European Union. By using the Site, the user consents to the transfer of their personal data to the United States.

The Site remains responsible for the personal data shared with third parties under the Privacy Shield.

The Site complies with the Privacy Shield rules—the data protection framework between the European Union and the United States, as established by the U.S. Department of Commerce—regarding the collection, use, and retention of personal data transferred to the United States from the European Union. The Site has declared to the U.S. Department of Commerce that it adheres to the Privacy Shield principles. In the event of a conflict between the terms of this clause and the Privacy Shield principles, the latter shall prevail.

1.6 Security and Confidentiality

The personal data concerning users collected on the Site is intended for the Data Controller’s own use and is also used by and accessible to the Data Processor in connection with the performance of its services.

The user provides this information knowingly, particularly when they enter it themselves. The user of the Site is then informed whether or not providing this information is required.

No personal information about users of the Site is published without their knowledge, exchanged, transferred, assigned, or sold to third parties in any form by the Data Processor or the Data Controller.

The data is stored in a data center located in a member state of the European Union.

The Site implements organizational, technical, software, and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the internet is not a completely secure environment, and the Site cannot guarantee the security of the transmission or storage of information on the internet.

1.7 Exercise of Users’ Rights

In accordance with the regulations governing personal data, users have the following rights:

• They may update or delete their personal data by logging into their account and configuring the account settings (initially via email);
• They may delete their account by sending an email to the following address: support@agence-ovb.fr
• They may exercise their right of access to find out what personal data is held about them by writing to the following email address: (support@agence-ovb.fr). In such cases, before this right is exercised, the Site may request proof of the user’s identity in order to verify its accuracy;
• If the personal data held by the Site is inaccurate, they may request that the information be updated by writing to the following email address: (support@agence-ovb.fr);
• Users may request the erasure of their personal data, in accordance with applicable data protection laws, by writing to the following email address: (contact@agence-ovb.fr).

In accordance with the provisions of Article 38 of the French Data Protection Act (“Informatique et Libertés”) of January 6, 1978, as amended in 2004, the user may also object, on legitimate grounds, to the processing of their data and, without having to provide a reason and free of charge, to the use of their data for direct marketing purposes.

Users of the Site have the right to file a complaint with the Commission nationale de l’informatique et des libertés (CNIL), the supervisory authority responsible for ensuring compliance with obligations relating to the protection of personal data.

Users of the Site are required to comply with the provisions of the French Data Protection Act (loi Informatique et Libertés) of January 6, 1978, as amended, the violation of which is punishable by criminal penalties. In particular, with regard to the personal information to which they have access, they must refrain from any collection, any misuse, and, more generally, any act likely to infringe upon the privacy or reputation of individuals.

1.8 Changes to This Clause

The Site reserves the right to make changes to this privacy policy at any time. If a change is made to this privacy policy, the Site agrees to publish the new version. The Site will also notify users of the change by email at least 15 days before the effective date. If a user does not agree with the terms of the revised privacy policy, they may delete their account.

1.9 Consent to the Processing of Personal Data

You can change your personal data preferences on the following page: (page under construction)

Article 2

Cookies

The Site may automatically collect standard information. All information collected indirectly will be used solely to track the volume, type, and configuration of traffic on this Site, to improve its design and layout, for other administrative and planning purposes, and, more generally, to improve the service we provide to you.

2.1 What Is a Cookie?

A cookie is a session identifier used when browsing the Internet. Generally, a computer cookie is a simple file stored on the hard drive of your device (computer, tablet, or smartphone).

2.2 What Are Cookies Used For?

OVB Agency uses cookies to enhance your browsing experience and, in particular, to store information that will be reused during your next visit.

2.3 Which Cookies Are Used?

Only audience measurement cookies are used on www.agence-ovb.com. These cookies anonymously collect information about how our visitors use the site. Analyzing this data allows us, in particular, to optimize and improve the experience we offer our users when they visit our Site.

The Agence OVB Site also uses Google Analytics, a website analytics service provided by Google Inc. (“Google”). The data generated by the cookies regarding your use of the Site (including your IP address) will be transmitted to and stored by Google on servers located in the United States. Google will use this information to evaluate your use of the Site, compile reports on Site activity for the Site’s publisher, and provide other services related to Site activity and internet usage. Google may disclose this data to third parties where required to do so by law or where such third parties process this data on Google’s behalf, including, in particular, the publisher of this Site. Google will not associate your IP address with any other data held by Google. You may disable the use of cookies by selecting the appropriate settings in your browser. However, disabling cookies may prevent you from using certain features of this Site. By using this Website, you expressly consent to the processing of your personal data by Google under the conditions and for the purposes described above.

2.4 Purposes and Retention Period of Data Collected by Cookies

We use two types of cookies: our own cookies and those of carefully selected partners with whom we work.

2.5 How Can You Consent to the Use of Cookies?

Consent to cookies can be given in the cookie window that appears automatically when the Site is launched.

2.6 How Can You Configure Your Web Browser?

You may at any time permanently disable the cookies mentioned above, or choose to configure your browser so that it notifies you and asks for your consent for each cookie before it is stored on your computer, on the page of our Site dedicated to cookie settings.

However, it is important to note that disabling cookies may prevent you from taking advantage of some of the services offered by www.agence-ovb.com and may therefore affect your browsing experience. We therefore recommend that you filter cookies based on their purpose rather than disabling them entirely.

Article 3

Contact Us

If you have any questions or would like more information about privacy, you can send a message to the following address: support@agence-ovb.fr