Privacy Policy
Article 1 - Protection of personal data
AGENCE OVB (RCS of Villefranche-sur-Saône, number: B 899 970 891) is responsible for the processing of personal data under the following conditions
1.1 Collection of personal data
The personal data that are collected on this Site are the following:
Opening an account
Upon creation of the user's account, the user will be asked for their first and last name, email address, phone number, company name, and mailing address, as well as the credentials, password, and recovery (or backup) codes for their Instagram account.
Profile
Theuse of the services provided on the Site makes it possible to fill in a profile, which may include an address and a telephone number.
Payment
Within the framework of the payment of the services proposed on the Site, this one records financial data relating to the bank account or the credit card of the user.
Cookies
Cookies are used in the context of the use of the Site. The user has the possibility of deactivating cookies in an individualized manner from the parameters of his browser. Their use by OVB AGENCY is detailed in article 2.
1.2 Purposes of the use of personal data
The personal data collected from users is used to provide and improve the Site's services and to maintain a secure environment. More specifically, the uses are as follows:
- creation of a customer account on our CRM ;
- management of the operation and optimization of the Site;
- organization of the conditions of use of the Payment Services ;
- verification, identification and authentication of the data transmitted by the user;
- implementation of a user assistance ;
- personalization of services by displaying ads based on the user's browsing history, according to his preferences;
- fraud prevention and detection, malicioussoftware and security incident management;
- management of possible disputes with users;
- sending commercial and advertising information, according to the user's preferences.
1.3 Duration of retention of personal data
Personal data relating to a non-customer prospect may be retained for a period of three years from the date of collection by the controller or the last contact from the prospect.
1.4 Sharing of personal data with third parties
Personal data may be shared with third party companies in the following cases:
- when the user uses the payment services, for the implementation of these services, the Site is in relation with third party banking and financial companies with which it has contracted;
- when the user expressly authorizes the website of a third party to access his data;
- when the Site uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user's data in order to provide these services and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;
- If required by law, the Site may transmit data to respond to claims against the Site and to comply with administrative and judicial proceedings;
- if the Site is involved in a merger, acquisition, sale of assets or receivership, it may be required to sell or share some or all of its assets, including personal data. In such a case, users will be notified before any personal data is transferred to a third party.
1.5 Transfer of personal data
Due to the organization of the company responsible for the Site, the user authorizes the Site to transfer, store and process his or her information to [third country EU]. The laws of that country may differ from the laws applicable in the user's place of residence within the European Union. By using the Site, the user consents to the transfer of personal data to the United States.
The Site remains responsible for personal data that is shared with third parties under the Privacy Shield.
The Site complies with the rules of the Privacy Shield, a data protection shield between the European Union and the United States, as formulated by the U.S. Department of Commerce regarding the collection, use and retention of personal data transferred to the United States from the European Union. The Site has represented to the U.S. Department of Commerce that it adheres to the Privacy Shield principles. In the event of a conflict between the terms of the clause and the Privacy Shield Principles, the Privacy Shield Principles shall prevail.
1.6 Security and Privacy
The personal data of the users collected on the Site are intended for the use of the Data Controller and are also used and accessible to the Subcontractor within the framework of the execution of its services.
The user provides this information with full knowledge of the facts, particularly when he/she enters it. It is then specified to the user of the Site the obligation or not to provide this information.
No personal information of the user of the Site is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties by the Subcontractor and by the Data Processor.
The data is stored in a datacenter in a member state of the European Union.
The Site implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Site cannot guarantee the security of the transmission or storage of information on the Internet.
1.7 Implementation of user rights
In accordance with the regulations applicable to personal data, users have the following rights:
- They can update or delete their data by logging into their account and configuring the settings of this account (via email at first);
- they can delete their account, by writing to the following email address: contact@agence-ovb.fr
- they can exercise their right of access, to know the personal data concerning them, by writing to the following e-mail address: (contact@agence-ovb.fr). In this case, before implementing this right, the Site may request proof of the user's identity in order to verify its accuracy;
- if the personal data held by the Site are inaccurate, they can request the update of the information, by writing to the following e-mail address:(contact@agence-ovb.fr);
- Users may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the following e-mail address: (contact@agence-ovb.fr).
In accordance with the provisions of article 38 of the law "Informatique et Libertés" of January 6, 1978 modified in 2004, the user can also oppose, for legitimate reasons, that his data be processed and without reason and without charge, that his data be used for commercial prospecting.
The user of the Site has the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the supervisory authority in charge of compliance with obligations in terms of personal data protection.
The user of the Site is required to comply with the provisions of the French Data Protection Act of January 6, 1978, as amended, the violation of which is subject to criminal penalties. In particular, the user must refrain from collecting or using any personal information to which he/she has access, and in general, from any act likely to infringe on the private life or reputation of individuals.
1.8 Evolution of this clause
The Site reserves the right to make any changes to this privacy policy at any time. If a change is made to this privacy policy, the Site undertakes to publish the new version. The Site will also inform users of the change by e-mail at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he/she has the possibility to delete his/her account.
1.9 Acceptance of personal data processing
The modification of personal data preferences can be done from the following page: (page under construction)
Article 2 - Cookies
The Site may automatically collect standard information. Any information collected indirectly will be used only to track the volume, type and pattern of traffic using this Site, to develop the design and layout of the Site and for other administrative and planning purposes and generally to improve the service we provide to you.
2.1 What is a cookie?
A cookie is a cookie used in the context of Internet navigation. Generally, a computer cookie is a simple file stored on the hard drive of your terminal (computer, tablet or smartphone).
2.2 What is the purpose of cookies?
Agence OVB uses cookies for your browsing comfort and in particular to store information that will be reused during your next visit.
2.3 What cookies are used?
Only audience measurement cookies are used on www.agence-ovb.fr. These cookies collect, in an anonymous way, information on the use of our Internet users. The analysis of these measures allows us to optimize and improve the experience offered to our users when they visit our Site.
The Agence OVB website also uses Google Analytics, a web analysis service provided by Google Inc ("Google"). The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, such deactivation may prevent the use of certain functionalities of this Website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
2.4 Purposes and duration of storage of data collected by cookies
Cookie : Functional
Purpose of processing: Thanks to these cookies, we can offer you an optimal and personalized experience of using our website. These cookies may be placed on your computer by Agence OVB or by external suppliers whose services we have added to our pages.
Shelf life : 1 year
Cookie : Analytics
Purpose of processing: With these cookies, we can analyze our website visits and traffic, so that we can measure and improve the performance of our website. These cookies allow us to see which pages are the most popular and what are the browsing habits of our visitors.
Shelf life : 2 years
We use two types of cookies, our own cookies and cookies from carefully selected partners with whom we collaborate.
2.5 How to consent to the use of cookies?
The consent to cookies is possible in the window relating to them that appears automatically when the Site is launched.
2.6 How to set up your internet browser?
At any time, you may permanently disable the above-mentioned cookies, or you may choose to set your browser to inform you and ask for your acceptance of each cookie before it is deposited on your computer on the page of our Site dedicated to the settings relating to cookies.
However, it is important to know that deactivating cookies may prevent you from taking advantage of some of the services offered by www.agence-ovb.fr and therefore affect the fluidity of your navigation. We therefore advise you to filter cookies according to their purpose, rather than deactivating them in their entirety.
Article 3 - Contact us
If you have any questions or concerns about privacy, you can leave a message at: contact@agence-ovb.fr
